Shipping policy

SHIPPING POLICY — Elorwyn.store
Last updated: July 2026

This policy explains how orders from Elorwyn.store are processed and shipped.

Processing time
Orders are processed within 1-3 business days of purchase. You will receive a confirmation email once your order has been processed and another when it ships.

Shipping methods and delivery times
We offer standard shipping, with estimated delivery times of 5-10 business days depending on your location. Delivery estimates are not guaranteed and may be affected by customs processing, weather, or carrier delays.

Shipping costs
Shipping costs are calculated at checkout based on your order size, weight, and destination.

International orders
We ship internationally. International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in the order total and are collected by the carrier or local customs office.

Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.

Lost or damaged packages
If your package is lost in transit or arrives damaged, contact us at hello@elorwyn.store within 7 days of the expected delivery date, and we will work with you to resolve the issue, including a replacement or refund where appropriate.

Incorrect address
Please double check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer.

Contact us
Questions about shipping can be sent to hello@elorwyn.store or by phone at +923161712719.